Industry Compliance

Law Firm Website Accessibility Compliance

Law firms face a unique irony: they advise clients on ADA compliance but their own websites often fail accessibility standards. Legal websites with contact forms, attorney directories, case result pages, and blog content must be accessible. Given that law firms are in the business of compliance, an inaccessible website undermines credibility.

Applicable regulations

ADA Title III

Law firms are 'places of public accommodation.' Potential clients with disabilities must be able to access information and contact the firm online.

State Bar Ethics Rules

Some state bars have issued guidance that inaccessible websites may violate rules around advertising and client communication accessibility.

WCAG 2.2 Level AA

The standard referenced in ADA compliance. Covers readability, navigation, form accessibility, and multimedia content.

Common legal accessibility violations

Contact forms without proper labels

Intake forms that use placeholder text instead of visible labels, making them difficult for screen reader users to complete.

serious

Attorney photo directories without alt text

Staff pages with headshots that lack descriptive alt text, providing no context about team members to screen reader users.

moderate

Blog content with poor heading structure

Legal articles and blog posts that skip heading levels or use headings for styling, breaking screen reader navigation.

moderate

Chat widgets that aren't keyboard-accessible

Live chat popups that can't be opened, used, or dismissed with keyboard alone — common across legal website vendors.

serious

Legal landscape

While law firms are less frequently targeted than ecommerce, several firms have received demand letters and faced complaints. The reputational damage of a law firm failing ADA compliance is disproportionately high.

Audit your law firm website

Get a full WCAG 2.2 compliance report with every violation, affected elements, and fix instructions — delivered as a professional PDF in 60 seconds.

Get Full Report — $19